Know the next step, then enjoy the conversation.
A new introduction can lead to a quick hello, a longer call or a message you want to return to. Explore random video chat when you are open to a surprise, or use profile browsing to choose who interests you.
The app shows the allowance and cost for the action you select. This guide helps you find those details while the matching and call walkthrough shows where each interaction begins.
Check the action you are choosing.
| Action | Where to look | What to check |
|---|---|---|
| Start a random match | Matching screen | The allowance shown for your account |
| Choose a video interaction | Profile or call prompt | The displayed rate or coin cost |
| Recharge coins | Wallet and checkout | Package, currency and total |
| Ask about a purchase | Help center | Receipt and the action you were trying to complete |
Matching and a video call are different actions.
A match is the introduction; a video call is the time you choose to spend in conversation. Read the allowance on the matching screen for what is included in your next introduction.
When you choose a call or another interaction, check its displayed cost. This separates the welcome offer from the action you want to continue, so you can make a clear choice.
Use the offer shown for your account.
The matching screen is the place to check the welcome allowance currently available to you. Follow the included matching flow and its on-screen conditions.
Find the remaining allowance beside the matching controls, then choose your next introduction from that screen.
Read the rate before the interaction.
Video calls and further interactions can use coins. Review the price shown with the action you select, including any unit displayed with the rate.
Choose the person you want to talk to, read the details on the profile or call prompt, and confirm when you are ready. Your balance and recharge options are available through Wallet in the app.
Review the package and total at checkout.
Compare the coin package with the interaction you want to use it for. At checkout, read the currency, package details and total before confirming the purchase.
Keep the receipt for a completed purchase. If you need help, open the Help center and describe the step you were trying to complete, along with the relevant receipt details.
Choose how you would like to meet.
Start with random matching for a new introduction, or browse profiles when you want to choose someone first. The profile brings the available Video Chat and Message actions together.
Get your camera ready before your next conversation, then use the cost shown on the screen for the action you choose.
Your questions.
Where do I see video call costs?
Check the rate or coin cost displayed with the call option or prompt before confirming that action.
Where do I see remaining welcome matches?
Open the matching screen and review the allowance shown for your account.
Where can I check a recharge before paying?
Open the available wallet options in the app, then review the package, currency and total shown at checkout.
YOUR NEXT HELLO
Make room for
someone new.
Bring a little curiosity and see where the first conversation takes you.
Start matching